Privacy Policy

Last updated: 2026-03-23

Plain-language summaries: Off /
1. Data We Collect Click to expand
We process account identifiers (name, email), course activity metrics (progress, assessment results), transactional data (invoices), and technical logs (IP, device fingerprint under consent or legitimate interests). We do not process sensitive categories unless required by law.
Typical sources: information you provide, automatic collection when you use the platform, and payment confirmations from processors.
2. Purposes and Legal Bases Click to expand
Purposes include service delivery (contract), support and safety (legitimate interests), compliance (legal obligation), and marketing with opt-in consent. Profiling is limited to tailoring learning paths; no automated decisions with legal effects.
Contract
Account creation, course delivery, certification, billing support.
Legitimate interests
Fraud prevention, platform security, quality and analytics.
Consent
Optional marketing and certain cookies (where required).
Legal obligation
Tax, accounting, and lawful requests.
3. Sharing Click to expand
We share with payment and infrastructure processors under DPAs. Cross-border transfers use SCCs or equivalent safeguards. We do not sell personal data.
Categories of recipients may include:
  • Payment processing providers (to complete transactions and manage refunds).
  • Hosting, storage, and monitoring vendors (to operate and secure the service).
  • Communication tools (to send essential service messages).
4. Retention Click to expand
Retention aligns with contract duration and regulatory requirements; backups roll off on a fixed schedule.
We apply retention rules based on:
  • Account status (active, inactive, deleted request).
  • Legal requirements for billing and audit trails.
  • Security and incident investigation windows.
5. Your Rights Click to expand
Rights include access, rectification, erasure, restriction, portability, and objection. Exercise via contact methods below.
Request a privacy action

Use this form to draft a request email. We’ll open your email client with a pre-filled message.

Tip: For verification, we may request additional information to confirm identity before fulfilling certain requests.

6. Contact Click to expand
Phone (privacy desk): +1 (415) 555-0192
We aim to respond within a reasonable timeframe depending on the nature and complexity of the request.

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